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Ongoing Digital Support

Keep your digital system
moving in the right direction.

Your digital presence does not stop needing attention once the website is live or the strategy is in place. I provide ongoing support across the areas that need it so your website content marketing and digital systems stay current connected and aligned with your business.

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What ongoing support can cover
Website Support
Updates improvements maintenance and fixes
Content & Campaign Support
Keep digital activity moving with a clear direction
Email & Automation
Connect follow-ups workflows and customer touchpoints
Analytics & Optimisation
Use performance data to guide improvements
Strategy Check-Ins
Keep priorities aligned as the business evolves
Website Support
Content Support
Email & Automation
Analytics
Optimisation
Why it matters

Digital systems need
ongoing attention.

A website launch a new content system or a digital strategy gives your business a stronger foundation. But the digital side of the business keeps changing after that.

Pages need updating. Campaigns need support. Analytics reveal new opportunities. Customer journeys develop friction. New priorities appear as the business grows.

Ongoing digital support gives those moving pieces consistent attention without treating each task as a separate project.

The goal is to keep your digital presence useful current and aligned with what your business needs next.

"A digital system only works when the pieces keep working together."

Ongoing support keeps the system maintained improved and aligned as your business evolves.
What I do

Support across the parts
that need attention.

Ongoing support is flexible by design. The scope is built around the areas that need regular attention rather than forcing every business into the same monthly checklist.

01

Website Support & Improvements

Keep your website current through content updates maintenance performance checks troubleshooting and strategic improvements.

02

Content & Campaign Support

Support ongoing content campaigns landing pages and digital activity so execution stays connected to the wider strategy.

03

Email Marketing

Build and improve email campaigns sequences and customer communications that support the wider digital journey.

04

Automation & Integrations

Connect forms notifications follow-ups and other workflows where automation can reduce repetitive work and improve the experience.

05

Analytics & Optimisation

Review performance identify friction and make informed improvements across the digital areas that matter to your business.

06

Strategy & Digital Priorities

Regularly review what is changing what needs attention and where your time and digital investment should go next.

My approach

Ongoing support with
a reason behind the work.

I do not treat ongoing support as a list of random digital tasks. I look at what your business is trying to achieve what needs attention and what will make the biggest difference next.

Because I work across strategy websites content email automation and analytics I can look beyond one channel and see how the pieces affect each other.

That means the support can evolve with your priorities rather than staying locked into work that no longer serves the business.

"Ongoing support should keep the system moving not simply keep me busy."

The work is prioritised around what your digital presence actually needs.

Prioritised

Work is focused on what needs attention rather than filling a monthly task list.

Proactive

I look for issues opportunities and improvements instead of waiting for something to go wrong.

Consistent

Regular attention keeps your digital presence current and prevents important work from being continually pushed aside.

Connected

Website content email analytics and strategy are considered as parts of the same wider digital system.

How it works

Clear priorities.
Ongoing progress.

I start by understanding what needs attention then build a support rhythm around the priorities that matter most.

01

Understand

I look at your current digital setup business goals and the areas that are taking too much time or not working as they should.

02

Prioritise

I identify what needs regular attention what can be improved and what should be tackled first.

03

Support

I handle the agreed digital priorities across the month while keeping the work connected to the wider strategy.

04

Review & Refine

I review progress performance and changing priorities so the support continues to match what the business needs.

What's included

Support shaped around
your ongoing priorities.

  • Initial digital review and priority setting
  • Agreed monthly scope and priorities
  • Website updates and improvements based on scope
  • Digital optimisation and troubleshooting
  • Analytics and performance review
  • Strategy check-ins
  • Progress updates and recommendations
  • Ongoing reprioritisation as needs change

Available Add-Ons

Additional areas can be added when they support the wider digital system.

Content Creation Email Marketing Automation SEO Support Google Ads Meta Ads Landing Pages Campaign Support
Investment

Ongoing support built around
how much help you need.

These tiers are starting points. The final scope depends on which parts of your digital system need regular attention and how much implementation is required. All prices in USD.

01
Essential Support
Keep the essentials current
From $250 / mo
Min. 3-month commitment
  • Monthly digital priority review
  • Website updates and minor improvements
  • Basic maintenance and troubleshooting
  • Performance checks
  • Monthly progress update
  • Email support
Let's Figure This Out
Most Popular
02
Growth Support
More active digital support
From $700 / mo
Min. 3-month commitment
  • Everything in Essential Support
  • Website and landing page improvements
  • Content or campaign support
  • Analytics and optimisation
  • Monthly strategy check-in
  • Priority troubleshooting
  • Flexible monthly priorities
Let's Figure This Out
03
Digital Partner
Broader ongoing implementation
From $1,500 / mo
Min. 6-month commitment
  • Everything in Growth Support
  • Broader digital implementation
  • Content and campaign support
  • Email and automation support
  • Analytics and reporting
  • Regular strategy check-ins
  • Priority support
Let's Figure This Out

Not sure how much support you need? You do not need to work that out before reaching out. Tell me what is happening in the business and I will recommend a scope based on the areas that need attention.

Let's Figure This Out →
FAQs

Questions you might already have.

What can ongoing digital support include?
+
It depends on what your business needs. Support can include website updates content and campaign support email marketing automation analytics optimisation troubleshooting and regular strategy check-ins. I build the scope around the areas that need consistent attention rather than forcing every client into the same list of tasks.
Do I need to have worked with you before?
+
No. I can step into an existing digital setup. I start by reviewing what is already in place understanding your priorities and identifying what needs attention before recommending an ongoing scope.
How long is the minimum commitment?
+
Essential Support and Growth Support start with a three-month commitment. Digital Partner starts with a six-month commitment. This gives enough time to understand the system implement improvements and review what is changing rather than treating ongoing support as a series of disconnected tasks.
What if I only need occasional help?
+
If you need a specific one-off project or fix I can scope that separately when it fits the work I provide. Ongoing support is better suited to businesses that have recurring digital priorities and want consistent implementation over time.
Can the scope change as my business grows?
+
Yes. That flexibility is part of the service. I review priorities as the business evolves so the scope can shift towards the areas that need more attention and away from work that is no longer useful.
Is this only website maintenance?
+
No. Website support can be part of the scope but Ongoing Digital Support is broader. Depending on your needs it can connect website improvements content campaigns email automation analytics and strategy so the different parts of your digital presence continue working together.
Arianne of ajcpreligera

Not sure what needs ongoing attention?

Tell me what is happening across your digital presence what keeps getting pushed aside and what you are trying to achieve. I'll help you identify where ongoing support would be most useful.

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